Responsible gambling

At True North Casino, we are dedicated to providing a safe and enjoyable gaming experience for all our players. We understand that responsible gambling is an essential part of our business, which is why we have implemented various measures to help you manage your playing habits.

Responsible Gambling Tools

We offer the following tools to support your responsible gambling:

1. Deposit Limits: Set daily/weekly/monthly limits on how much you can deposit into your account.
2. Time-Outs: Take a break from gaming for 24 hours, one week or one month using our cooling-off periods.
3. Self-Exclusion: Request temporary or permanent self-exclusion from your account through our support team.

Session Reminders and Reality Checks

To help you stay in control of your playing habits:

• You will receive regular session reminders to remind you how long you've been gaming.
• Our system will also send reality checks during extended periods of gameplay, reminding you to take breaks and reassess your spending limits.

Additional Support Resources

If you or someone you know is experiencing problems with their gambling, please consider reaching out to the following resources:

• Canadian Problem Gambling Helpline: 1-888-230-3505
• National Centre for Responsible Gaming (NCRG)

Self-Assessment and Support Groups

We encourage you to take an honest look at your gaming habits. Ask yourself:

• Do I have control over my playing?
• Have I ever chased losses or continued playing despite financial difficulties?

If you find that you are struggling, consider reaching out to a support group such as Gamblers Anonymous (GA). They offer free advice and support for those dealing with problem gambling.

Our Commitment

True North Casino is committed to providing a safe gaming environment. We will do everything in our power to prevent underage access, ensure fair play and provide help when needed.

If you feel that your behavior has changed or if you're experiencing any issues related to your gaming habits, please reach out to us via email or through live chat support available 24/7.